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Our woven and printed labels are made of highly resistant polyester threads which are durable, colorfast and experience minimal shrinkage. They are designed to outlast the garment they are attached to!

All of our labels are tightly weaved and hot cut to exact dimensions - this technique seals the labels and prevents fraying.

The process is simple!

• Design your product using our online design tool and check out using the payment method of your choice.
• After your order and payment is confirmed, you will receive an email confirmation.
• Once your order is complete and ready for shipment, you will receive an update which includes your tracking number.

Standard orders are shipped via USPS First Class Mail for a flat fee of $4.99. 

Express delivery is available (via UPS Express) and can take 2-7 off of the delivery estimate for a flat fee of $44.99.

*Canada: Please add 5-8 days to the delivery estimate.

We accept Visa, Mastercard, American Express, Discover, Google Pay and PayPal. Since our products are custom and made from scratch, our company policy is to have payment in full prior to production, therefore payment upon delivery is not an option.

Yes, a valid email address is required for order confirmation and all other order communitcation.

You can see the step-by-step instructions with pictures.

Yes! We do offer specials and discounts which you will find in our newsletter, on our blog and on our social media accounts. We also offer volume discounts which means the more pieces you order, the per piece price drops. And finally, we also offer product discunts. This means that you will receive a discount when 2 or more products are combined in 1 order:

• For 2 products, the discount is 2%
• For 3 products, the discount is 3%
• For 4 products, the discount is 4%
• For 5 products, the discount is 5%

The Enhanced Colour option (also known as Pure Colour) means that an additional layer of thread is woven into the label background colour. This extra thread strengthens the background colour so that the font thread colour does not "bleed" through the background. This option is highly recommended for label designs using a light coloured background and dark text. A perfect example would be a white label with red text. Without the enhanced colour option, the white background colour could appear pink due to the red thread from the font.

FILE EXTENSION
The following file extensions are accepted: JPG, JPEG, TIFF and PDF.

RESOLUTION
All our products require a minimum resolution of 300dpi, this means that for each inch 300 pixels are required.

Woven Labels - resolution example
For Woven Labels you can select the size, for example: 3.0 in. x 2.0 in.

- 3.0 in. x 300dpi = 900 pixels
- 2.0 in. x 300dpi = 600 pixels

==> The resolution of the image in this example should be at least 900 x 600 pixels

Printed Labels - resolution
Printed labels are available in 3 different sizes, the minimum Pixel requirements are as follows:

60mm x 15mm -> 709 x 177 pixels
60mm x 20mm -> 709 x 236 pixels
60mm x 30mm -> 709 x 354 pixels

COLOURS

Woven Labels
In the Upload Your File section of the design tool, the exact colours need to be specified. Pantone codes are clearly stated to ensure it's easy to select the exact colours.
- The amount of colours in the upload file need to match exactly with the amount of selected colours in the tool.
- Shadows, tiny patterns, colour gradients and small text cannot always be weaved. When in doubt, please contact us.

Printed Labels
Colours for the uploaded file should be set to "CMYK". CMYK stands for Cyan, Magenta, Yellow and blacK. This is a type of colour setting relevant to printing. You can change this setting in Photoshop or other imaging software. For more information regarding changing this CMYK check out this blog post.

SHAPE
The minimum text measurement is 0.2 cm tall.
Your logo or artwork must be uploaded in the same shape as your chosen label shape. Example, if you choose a square label, make sure your uploaded file is cropped into a square shape as well.
All label designs need 3 to 5 mm free of artwork around the border. This space will later be used to sew in your label.
If you choose the taffeta edging, this edge will be added to the original measurement of your label design. You do not need to add this measurement yourself, we will take care of it for you.

• It's important to consider how you will attached your label what seam allownce will be needed. We offer several different options which will include sufficient space seam allowance without compromising the design/logo of your label.
• Choose the "Taffeta" option and 0.63 cm (0.25 in.) will be added to both sides of your label as a seam allowance.
• Choose the option "Folded Edges" when designing your bespoke woven label and 0.63 cm (0.25 in.) will be added to both sides of the label as a seam allowance.
• Choose the iron on option when designing your label. A strong adheasive will be added to the back of the label which will allow you to use a hot iron to attach your labels.

TIPS & TRICKS

• Make sure to include a seam allowance for sewing in your labels. This ensures that the design of your logo or artork will not be hidden in the seam once sewn in.
• For best results and a greal looking label design, choose high contrast colours. A black background with dark brown text would not produce a nice result.

Acrobat reader software is required to open your invoice. Acrobat-reader can be downloaded here:

ACROBAT READER

Acrobat Reader

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