Close ×

Privacy Policy

We are commited to your privacy. We will never share or sell your data. All of the transactions on our website are secure.

1. Privacy statement

The protection of your privacy is very important to us. Therefore, we proceed according to the statutory regulations with all processes of the data processing (e.g. collection, processing and transmission). The following statement gives you an overview regarding which of your data will be requested on our websites, in which way these data are used and forwarded, in which manner you can be informed about the information provided to us and which security measures we take in order to protect your data.

 

2. Who is your contact (responsible body) for your data protection concerns?

The responsible body within the meaning of the regulations under data protection law for all data processing carried out via our websites - as well as data transmission processes:
Wunderlabel GmbH, Eichendorffstraße 12a, 97072 Würzburg, Germany 
Please send enquiries relating to the topic of data protection as well as the assertion of rights of persons concerned (cf. below) to the aforementioned address.

 

3. Which data do we need from you for the use of our websites? Which data are collected and stored during the use?

Personal data are individual details concerning personal or factual circumstances of a certain or definable natural person, such as e.g. Your name, your address, your telephone number, your date of birth, your bank details as well as your IP address.

 

Usage data

The following data are recorded when using our websites, whereby the storage exclusively serves internal system-related and statistical purposes, so-called usage data: Names of the called sites, the used browser, the operating system and the enquiring domain, date and time of the access, used search engines, names of downloaded files and your IP address. All data concerning the use, in particular also your IP address, will be deleted as soon as possible, no later than directly after the end of the use process.
Further personal data will only be recorded if you make these available to us voluntarily, for example within the scope of an enquiry or registration on our websites.

 

Data for online shop

In order to use our online order shop it is necessary to register on our website. All data will be requested hereby, which we require in order to execute and process orders: Your full name or your full company designation, your e-mail address, your address (billing and, if applicable, deviating delivery address), and your telephone number. Depending on the chosen type of payment (e.g. credit card payment) we will additionally need account or credit card information. For the event that you decide to be permanently registered in our online shop (e.g. for further orders) we will store the data entered by you in order to open a customer account, through which we shall enter, execute and process your order. In addition, you must choose a password; this allows you an easier login without entering the data once again. We keep your data in reserve for further orders as long as you uphold the registration. The are entitled to call, correct and delete your registration data at all times. We will delete your registration in our company if a deletion is stipulated by law, no later however than two years after the execution of your last order.

 

Data for contact form

On our websites (https://wunderlabel.co.uk/contact-wunderlabel) we make a contact form available for you through which you can contact us easily using electronic means and can communicate your concern to us. We merely collect your name and your e-mail address through the contact form. The entry of the telephone number is voluntary. We merely use your data in order to process your concern and can contact you for this purpose under the entered contact data. These data will not be used for advertising purposes or forwarded to third parties.

 

4. How are my data used and, if applicable, forwarded to third parties and for which purpose is this carried out?

We use the personal data made available by you in order to reply to your enquiries, to process your order in our online shop as well as for the purpose of the technical administration of our websites. For the examination of your creditworthiness we only use your data if we have advance expenses with your order, e.g. with a purchase on account.
A forwarding, a sale or any other transmission of your personal data to third parties will only be carried out if the forwarding is necessary for the purpose of processing the contract or for settlement purposes or for the collection of the remuneration or you have explicitly granted your consent. Any other use of the information is not permitted. In addition we are entitled to forward personal data for debt collection purposes and reserve the right to a data exchange with commercial protection organisation (e.g. Schufa credit information agency); this of course only if the statutory prerequisites exist in this respect.
We would like to point out that, at the order of the responsible body, we are entitled in an individual case to provide information about data if this is necessary for purposes of criminal prosecution, for the defence against risks by the police authorities of the federal states, in order to fulfil the statutory tasks of the constitutional protection authorities of the federal government and of the federal states, of the Federal Intelligence Service or of the military counter-espionage service or in order to assert the rights to intellectual property.

 

5. Social Sharing – Links of social media platforms

On our websites we provide a link to the social media platforms Facebook, Instagram, Pinterest, Google+ and Twitter. This is carried out via corresponding symbol on our websites that is marked with the corresponding logo of the social media platform and behind which is a corresponding link to the respective social media service. Social plugins of the social media services are not integrated hereby. 

 

Facebook and further social media services

None of your data will be transmitted to these services by our link to the social media services. It concerns normal hyperlinks via which as a rule no data transmission takes place. If you click on the link you will be forwarded directly to the website of the respective social media service. A data transmission will only take place here if you are logged into your user account of the corresponding social media service. You can then link or share contents from our websites directly with the social media service. The respective social media service will find out hereby, under certain circumstances, which contents you have viewed on our websites.

The following are exclusively responsible for the social media services linked by us: 

  • for Facebook and its website Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA;
  • for Instagram and its website Instagram, LLC, 1601 Willow Rd. Menlo Park, CA 94025, USA;
  • for Pinterest and its website Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103, USA;
  • for Google+ and its website Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA;
  • for Twitter and its website Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA.

You can refer to the data protection provisions of the respective service for further information regarding the purpose and the scope of the data collection and regarding the further processing and use of your data by the respective social media service. These are available on the Internet: 

  • Facebook: https://www.facebook.com/about/privacy/
  • Instagram: https://www.instagram.com/about/legal/privacy/
  • Pinterest: https://about.pinterest.com/uk/privacy-policy
  • Google+ und YouTube: https://www.google.co.uk/intl/uk/policies/privacy/
  • Twitter: https://twitter.com/privacy

Under the stated links you will also find among others information about setting possibilities regarding the protection of your privacy and regarding your further rights with regard to the collection, processing and use of your data by Facebook or Pinterest.

 

6. Which security measures have we taken for the protection of your data?

We have taken a multitude of security measures in order to adequately protect personal information to a reasonable extent. 
Our databases are protected by physical and technical measures as well as procedural measures that restrict the access to the information to especially authorised persons in compliance with this privacy statement. Our information system is located behind a software firewall in order to prevent the access from other networks that are connected to the Internet. Only employees, who require the information in order to fulfil a special task will receive access to personal information. Our employees have been trained with regard to security and data protection practices. 
With the collection and transmission of data via our websites we use the standardised SSL encryption technology. 
You should never pass your password for the access to our websites onto third parties and you should change this password regularly. In addition, you should not choose the same password for the access to our websites that you also use on other websites for a password-protected access (e-mail account, online banking, etc.). If you have left our sites you should press the logout and close your browser in order to avoid unauthorised users gaining access to your user account. 
The absolute data security cannot be guaranteed by us with communication by e-mail.

 

7. Newsletter

You have the possibility to receive a newsletter with specific information about our web services and our products. In this case we must collect and store your e-mail address, which we will exclusively use for sending the newsletter. You may cancel this subscription again via our homepage at all times. On our homepage you have the possibility to cancel the newsletter at all times under the footer “Newsletter” by entering your contact details (first name, last name and e-mail address) and by pressing the “no longer subscribe” button. A link is also provided at the end of the newsletter for this purpose.

 

8. A cookie is placed on your computer when using our websites. What does this mean?

We use so-called cookies on our websites. Cookies are small quantities of data in the form of text information, which the web server sends to your browser. These are merely stored on your hard drive. Cookies can respectively only be read by the server that also placed these there previously, and receive information concerning what you have viewed and when on a website. The use of the Internet can be designed more effectively with the help of cookies. We use cookies for you in order to offer you useful functions. Cookies themselves only identify the IP address of your computer and do not store any personal information, such as for example your name.
You can decide whether you allow cookies. By changing your browser settings (mostly to be found under “option” or “settings” in the menus of the browser) you have the option to accept all cookies, to be informed when a cookies is set or to reject all cookies. If you decide not to accept cookies on our website it is possible that the functionality of our sites is diminished and some services cannot be used. We request your understanding in this respect.

 

9. We use Google Analytics. What does this mean for your data?

We use Google Analytics on our websites, a web analysis service of Google Inc. (“Google”) Google Analytics uses so-called “Cookies”, text files, which are stored on your computer and which enable an analysis of the use of the website by you (cf. § 8). The information generated by the cookie regarding your use of this website is, as a rule, transmitted to a server of Google in the USA and stored there. In the event of the activation of the IP anonymisation on this website your IP address will, however, be previously abbreviated by Google within member states of the European Union or in other contracting states of the Treaty on the European Economic Area. The full IP address will only be transmitted to a server of Google in the USA and stored there in exceptional cases. By order of the operator of this website Google will use this information in order to evaluate your use of the website in order to compile reports on the website activities and in order to provide further services associated with the website use and the Internet use towards the website operator. The IP address transmitted by your browser within the scope of Google Analytics will not be amalgamated with other data of Google. You can prevent the storage of the cookies by a corresponding setting of your browser software; however we would like to inform you that in this case you may, if applicable, not be able to use all functions of this website in full. You can, in addition, prevent the entry of the data generated by the cookie and which refers to your use of the website (incl. your IP address) to Google as well as the processing of these data by Google by downloading and installing the browser plugin that is available under the following link (http://tools.google.com/dlpage/gaoptout?hl=de).

You can find more detailed information regarding the functioning of Google Analytics and the conditions of use and data protection provisions that are relevant for this service under http://www.google.com/analytics/terms/uk.html respectively under http://www.google.co.uk/intl/uk/policies/privacy/. In addition we would like to inform you that on our websites Google Analytics is used with the extension anonymizeIP and therefore IP addresses are only further processed in an abbreviated form in order to exclude a personal reference.

 

10. Use of so-called retargeting technologies

We use technologies for the so-called retargeting on our websites. Retargeting concerns a tracking procedure in the field of online marketing, with which visitors of a website are to be marked and subsequently addressed on other websites with specific advertising again. We use this new technology in order to design our offer even more attractive and to inform and remind you about current offers, which you have viewed in our online shop once before already. 
From a technical point of view either an additional cookie will be stored on your computer, depending on the retargeting service, or cookies that are always set in your browser anyway (cf. 8.) are used, which identify you or your computer or your browser as Internet user as a rule anonymously via the so-called cookie-ID and record your surfing behaviour, in particular which websites you have called regarding our company. The cookie can then be read and evaluated by the retargeting providers, with which we cooperate (see below). This leads to the fact that advertising of your products or recommendations for comparable products of third party providers will also be displayed to you on other websites, e.g. as personalised advertising banners. 
With the DoubleClick Remarketing Pixel a so-called Web Bug fulfils a similar function as cookies, which however are not noticeable for you as a user of our websites. Web Bugs or also “clear GIFs” are small GIF files with a size of approx. 1*1 Pixel, which can be hidden in other graphics, e-mails, etc. Web Bugs send your IP address, the Internet address (URL), the time, at which the Web Bug was seen, your browser type as well as previously set cookie information to a web server. 
The data collected regarding your surfing behaviour via cookies or Web Bugs cannot be used to personally identify you as a visitor of our websites. We only use the data to improve our offer and to evaluate the user behaviour on our websites (e.g. responses to advertising campaigns); another use or the forwarding to third parties is not carried out. These data are anonymous and not linked with personal data on your computer or with a database. 
You can refer to the data protection provisions of this service for details regarding the data processing by the respective targeting service, for which we have provided a link above for you. By clicking on the link you will receive information how you can object to the use of targeting services on your computer. 
In order to prevent Web Bugs on our websites, you can use tools such as e.g. webwasher, bugnosys or AdBlock. Without your explicit consent we will not use Web Bugs in order to collect personal data about you without being noticed or to transmit such data to third party providers and marketing platforms. 
On our websites we use the following retargeting or remarketing service:


Google DoubleClick Remarketing-Pixel and Google AdWords Remarketing or “similar target groups”
On our websites we use DoubleClick Remarketing-Pixel and Google AdWords Remarketing, both services of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (“Google”). By using these services we can display advertising messages to you in connection with our online shop, e.g. Interesting product offers, on the websites of other providers, which also use these services of Google (“Partners”). This is carried out by using the cookie technology (cf. 8.). 
Google stores in this respect a small file with a number sequence (so-called cookie-ID) in your browser in order to note you as a visitor of our websites and to enter further anonymous data about the use of our websites. The cookie-ID is stored by us and merely serves the final identification of your browser and not for the identification of your person. Personal data relating to you will not be entered or stored via these services. 
We also use Google Remarketing cross-devices. This means that when you e.g. begin your shopping in our online shop on your smartphone and finish it on your laptop, we can also reach you on the other device used by you with the previously mentioned personalised advertising messages. This is, however, only carried out if you have agreed towards Google that your web and app browser history is linked by Google without your Google account and information from your Google account is used for the personalisation of ads, which you see in the web. In this case Google uses the data of these registered users together with Google Analytics data in order to create and define target group lists for the cross-device remarketing. Google-authenticated IDs of these users by Google-Analytics are entered to support this function. These data of Google are temporarily linked with our Google Analytics data in order to form our target groups. 
Please check the privacy settings of your Google account in order to prevent Google from linking your web and app browser history with your Google account. 
You can find further information regarding the remarketing services of Google, the details of the data processing via these services and the corresponding data protection provisions of Google under http://www.google.com/policies/technologies/ads/. 
You can permanently deactivate the use of cookies by Google by downloading and installing the browser plugin that is available under the following link (https://www.google.com/settings/ads/plugin) or using the corresponding objection link in “right of objection retargeting services” and by following the, if applicable, then appearing further instructions. With the help of the Settings of Google you can determine yourself which ads you see and deactivate interest-related ads.

 

Google AdWords Conversion Tracking
On our website we use the function Google AdWords Conversion Tracking, a service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). If you click on an AdWords advertisement that is placed by Google a so-called Conversion-Tracking-Cookie is stored on your computer. This cookie is valid for 30 days and does not contain any personal data so that we cannot identify you personally.
With the help of the Conversion Tracking we and also Google can recognise which AdWords advertisements you have clicked and whether you were forwarded to our websites via this ads, if you visit our websites and the validity of the cookies has not expired yet. We receive an own cookie from Google, which differs from cookies of other customers of this Google service so that we can only carry out a range measurement with regard to our cookie and not about all websites of customers of the Google service AdWords. The cookie serves to create own conversion statistics about customers, who visit our websites via AdWords advertisements.
In order to object to the participation in the Google AdWords Conversion Tracking, you must deactivate the storage of Google Tracking-Cookies by a corresponding setting in your browser. You will then not be included in our Conversion-Tracking statistics.
You will find further information relating to Google AdWords Conversion Tracking, the details of the data processing via this service and the corresponding data protection provisions of Google under http://www.google.com/policies/technologies/ads/

Right of objection to retargeting services 
If you do not want to receive ads from the respective advertising generated by the retargeting service you can object to the use of the retargeting technology on our websites by removing your entry from the respective retargeting service. The corresponding links to the websites of the retargeting services used by us and the deactivation possibilities envisaged there are as follows: 

Google DoubleClick Remarketing Pixel and Google AdWords Remarketing or “similar target groups”: https://www.google.com/settings/ads/anonymous or http://optout.networkadvertising.org/

 

11. Rights of persons concerned, in particular right to information

You are entitled to free information at all times about the data stored in relation to your person, their origin and recipients as well as the purpose of the data processing. In addition, you have, if applicable, the right to correction, deletion and blocking of your personal data if the statutory prerequisites exist for this purpose (Section 35 BDSG [Federal Data Protection Act]). In case of questions relating to the topic of data protection you can contact us (info@wunderlabel.com, 1-800-650-0538) at all times.

 

12. Changes to this privacy statement

We reserve the right to change this privacy statement for an actual reason and without prior announcement. Therefore, please inform yourself regularly on this site about possible changes to this privacy statement.